What happened to "the customer is always right?" It's a sad day when you can't even get help from someone to correct a mistake THEY made. I've been waiting for over two weeks to get my Blu-ray player back, just to find out the wrong information was taken. I never knew something as easy as taking down the right address could lead to so many problems. My player is supposed to be here tomorrow, and it's being shipped somewhere that doesn't exist because of incompetence. Morons!
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